You may be thinking “well maybe things will be a different experience for me?” -doubtful.
Please please please read the comments before proceeding. Sure there are good reviews but also take into consideration how many BAD/ 1 star reviews there are for this “business”.
Beware you are taking a gamble when using this company with your safety and lake experience. When this business is faced with unsatisfied clients you will be met with indifference and unresolved issues.
Best boat rental business on Lake Travis! Check ins are quick and the staff is friendly.
2 stars for the equipment, 3 stars overall for experience and staff friendliness. The speedboat we rented was pretty beat up and slow. The radio didn't work, the engine would ping after shut off, and the tube we rented was under inflated. We had to come back and replace it and got an apology when we expected an extension of our time. The wave runner we rented ran great, although it was a little beat up too. The staff was nice and helpful and gave some good safety tips. Had the boat been in better shape and ran better, I would have given 4 stars overall. The plus is they were about the cheapest of about 5 places I checked and they discounted the price for me even more so overall we were moderately satisfied.
Save your valuable time and money. Heed the warnings of others, think for yourself and make the right decision to avoid this marina.
Worst experience ever! I never write reviews but had to for this company! I do not even want to give 1 star but that's the minimum it allows. We booked a speed boat for 2 hours. We paid extra to rent a tube only to find out it's not even a tube u sit in. We went out on the lake and got all set up and used the tube once and the cover ripped right off of it. We had to redock and asked for another tube and these people don't even have a back up tube. They gave us a knee board instead. We went back out and tried it and then the cheap rope snapped after one try. We had to redock again. This time there was a different tube so we tried it and a different rope and the same thing happened again. It looked like they know the rope snaps and they tie a knot each time a customer brings it back knowing it's gonna snap on them. We had to come back in and at this point was too frustrated to even continue. We went to talk to the "manager" that was there and he had the worst attitude and couldn't care less. He had an attitude and was not helpful at all. This is a scam they are running. They could easily go buy a couple tubes and some good rope and not have any problems but they don't want to invest any money in their business. DO NOT RENT ANYTHING FROM HERE!!! We came from out of town and the whole morning was ruined thanks to this company's lack of care and attention to any detail. Go anywhere else but here. If everywhere else is sold out, still don't rent from here. Find another activity to do. This was a horrible experience.
Took a small group out for a birthday celebration. These guys were fun while still professional and courteous. The sailing was always very smooth and we felt very safe at all times. We picked up our trash from the tables and they told us they'd handle the rest of the surface cleaning. I didn't pay so can't comment on the pricing but had a great time and would love to go again!
Aquaholics Watercraft Rental is a US Point Of Interest based in Volente, Texas. Aquaholics Watercraft Rental is located at 16209 Dodd St, Volente, TX 78641, USA.
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